Privacy Policy

Information We Collect

When you visit our website, book a consultation, or contact us about wardrobe styling services, we collect information necessary to provide our services. This includes personal details such as your name, email address, phone number, and any additional information you provide about your style preferences and consultation needs.

We automatically collect technical information when you visit our site, including your IP address, browser type, device specifications, and pages you view. This data helps us understand how visitors interact with our website and improve the user experience for individuals seeking wardrobe consultation services.

How We Use Your Information

We use collected information to schedule consultations, communicate with you about appointments, and provide styling services. Your contact details allow us to send appointment confirmations, follow-up information, and respond to inquiries about our wardrobe consultation services.

We analyze website usage data to enhance site functionality and understand which services interest our clients most. With your consent, we may send information about styling tips, seasonal wardrobe updates, and special consultation offers, though you can unsubscribe from these communications at any time.

Legal Basis for Processing Data (GDPR)

Under the General Data Protection Regulation, we process personal data based on consent when you subscribe to communications, and legitimate interest when providing consultation services you've requested. When you book a consultation, we process data to fulfill our contractual obligations.

We may process information to comply with legal requirements, protect our business interests, or ensure proper service delivery. All processing activities respect your fundamental rights and freedoms, and we only collect data necessary for specified purposes related to wardrobe consultation services.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist us in operating our website and delivering consultation services, such as appointment scheduling systems or communication platforms, provided they agree to maintain confidentiality.

We may disclose information if required by law, court order, or government regulation, or if necessary to protect our rights, property, or safety, or that of our clients and visitors.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, update, or delete your personal information. You may also object to processing, request data portability, or withdraw consent for data processing activities. To exercise these rights, please contact us using the information provided below.

If you believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with the relevant data protection authority in New Zealand.

Data Retention

We retain your personal information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Zenoscent
210 Main Road
Wellington Central, Wellington 6011
New Zealand
Phone: +64 4 789 1234
helo@zenoscent.world